Feel like you’re in the dark about what your customers really think?
The Power of Customer Insights
Transform Your Business with Customer Insights
In the fast-paced, ever-evolving business landscape, staying ahead of the curve means truly understanding your customers. Customer insights go beyond basic demographic data to reveal
deep, actionable knowledge about consumer behavior, preferences, and pain points. By leveraging these insights, businesses can create more personalized and effective marketing strategies, enhancing customer satisfaction and loyalty.
Why Are Customer Insights Important?
Enhanced Customer Experience
Understanding what your customers want allows you to tailor your products, services, and interactions to meet their needs more precisely. This leads to higher customer satisfaction and retention.
Improved Decision Making
Data-driven insights provide a factual basis for making strategic decisions, reducing the guesswork and increasing the likelihood of successful outcomes.
Competitive Advantage
Businesses that understand their customers better can anticipate market trends and stay ahead of competitors.
How to Leverage Customer Insights:
Data Collection:
Use surveys, feedback forms, and analytics tools to gather comprehensive data about your customers.
Analysis:
Employ advanced analytics to interpret the data and uncover patterns and trends.
Actionable Strategies:
Develop strategies based on your findings to improve marketing campaigns, product development, and customer service.
Marshall Marketing specializes in uncovering these valuable insights. By partnering with us, you gain access to expert analysis and actionable recommendations that can transform your business. Discover the power of customer insights and start making data-driven decisions today.
Ready to discover the power of customer insights?
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About Us
For over 38 years, We’ve conducted close to a million surveys across the country. At Marshall Marketing Inc., we specialize in tailoring surveys to perfectly align with your unique requirements.
Our expert team meticulously incorporates demographics, geography, and any other qualifying segment of the population needed. We understand that customization is crucial to obtaining accurate and valuable insights.
Trust us to deliver surveys that cater to your specific needs and help you make informed decisions.
Established
Years Collective Experience
Markets
Interviews Annually
What We Do
Over the years, We’ve conducted over a million+ surveys across the country so far. We customize each client’s survey and will recommend the appropriate survey methodology and data collection methods.
Telephone Survey
Telephone Survey
Tried and true, our phone surveys use the latest technology so your surveys are completed in a timely manner and with all statistical requirements met.
With the use of a 83-line/CATI fieldhouse, we are positioned to handle multiple surveys – both large and small – through the year.
Online Survey
Online Survey
The evolving marketplace demands new and innovative ways of collecting data. Marshall Marketing has a deep well of experience in all aspects of consumer research.
Our online surveys have a quick turnaround time and employ the latest online techniques.
Website User Surveys
Website User Surveys
Have Marshall Marketing conduct an online qualitative study of those who visit your website!
Going far beyond traditional visitor counts and unique, we can provide extensive demographics, website section ratings, user preferences, email capture and more!
Types of Survey
We offer several research options for you to choose from so you can reach the segment of consumers you need information on in a way that fits your strategy and your budget.
Consumer Behavior
Lifestyle Profiles & Generations
Socio Dynamics - AmeriScan
Customer Satisfaction - Net Promotor Score
Business to Business
Demographics
Media Habits
Employee Satisfaction
Political & Opinion Polling
Post Sales Analysis
Our extensive client base speaks for our exceptional services
Whether you are in the media, retail or business industry, we can customize a proprietary research program that makes sense for you backed by unmatched customer support service.
Media Companies
Media Companies
Television stations, radio stations, newspapers, cable systems, circular printers, and direct marketing companies, etc.
Businesses
Businesses
Hospitals, health insurance companies, financial institutions, auto dealers, furniture retailers, grocery chains, fast food chains, restaurants, department stores, discount stores, shopping malls, theme parks, wireless service providers, etc.
Other Organizations
Other Organizations
Advertising agencies, national trade associations and non-profit charitable organizations.
Our Featured Clients
